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Surviving a breakdown
Despite preparing for what the winter weather throws at us as motorists, breakdowns and accidents still happen. Should you find yourself in a breakdown situation this winter, Green Flag Motoring Assistance offers some timely advice.

  • Pull off the road as soon as you think there may be a problem with your car. Limping along could make the problem worse and cause further damage to your car
  • Try to position your vehicle as far over to the left-hand-side of the road or hard shoulder as possible. Anyone getting out of the vehicle should exit by the left-hand-side passenger door
  • Put your hazard warning lights on. In the dark, or in poor visibility conditions, leave your side-lights on as well
  • If you break down in darkness or sub-zero temperatures, don't abandon the car and go trudging off in search of help. If possible motorists should remain with their vehicle and call for assistance using their mobile phone, thereby ensuring their personal safety and protection, and that of their passengers
  • In sub-zero temperatures, keep the engine running if possible, to enable the heater to function
  • While waiting for assistance, it is advisable to keep the doors locked, and when help arrives ask for identification
For more information on surviving a breakdown download our hard shoulder glove box guide here (LINK to pdf of hard shoulder safety booklet)

Motorway breakdowns

High-speed motorway traffic presents a greater danger to people breaking down on the hard shoulder. Should you break down or detect a problem with your vehicle on the motorway, follow these guidelines:

  • If possible, leave the motorway at the next exit
  • If you can't leave the motorway, pull off on to the hard shoulder and stop as near to an emergency telephone as possible. SOS telephones are situated every half-mile
  • Marker posts, positioned every 100 metres, indicate the direction of the nearest telephone
  • Get people out of the car by the left-hand door and on to the banking if possible. If moving to the banking is not practical, remain in the car, moving to the passenger side if you can. Leave any animals inside the vehicle
  • Never attempt to complete any repairs yourself, not even changing a wheel
  • If possible, call your recovery service, using a roadside emergency SOS telephone rather than a mobile phone. This will enable them to pinpoint your exact location much more quickly, and will also alert the police to your position
  • If you use a mobile phone, Green Flag now provides a text message service that lets you know that help is on its way, as well as an estimated time of arrival
Next: The art of driving in Winter conditions